Contact information

Contact Information

At Off Market, we are committed to providing clear and accessible customer support. If you have questions about our dining chairs, an order, delivery, returns or refunds, please contact us using the details below.

Business Information

Business Name: Off Market

Business Address:
14 The Priory Queensway
Birmingham
West Midlands
B4 6BS
United Kingdom

Email: offmarket2345@gmail.com

Phone: +44 121 236 8280

Customer Support

You can contact us regarding:

Dining chair products and specifications
Product availability
Order enquiries
Delivery information
Returns and refunds
Damaged or incorrect products
General customer service questions

For order-related enquiries, please provide your order number and the email address used when placing your order. This helps us locate your order and respond more efficiently.

Delivery Information

Off Market currently provides free standard delivery within the United Kingdom only.

Standard orders are normally processed within 1–2 business days, with delivery generally taking approximately 2–5 business days after dispatch.

Returns & Refunds

Eligible returns can generally be requested within 14 days of receiving your order, subject to our Return & Refund Policy and applicable UK consumer rights.

Please contact us before sending an item back so that we can provide the appropriate return instructions.